All your questions

FAQ & Resources

What is a DMC, what budget to plan, what is the difference between a seminar and team building: find all our answers and practical resources.

The agency

Questions about the agency

What is a DMC?+

A destination management agency, specialised in a specific region, able to coordinate all local providers on behalf of a company organising an event far from its head office. See our dedicated page for details.

Which geographical area do you cover?+

The whole of Normandy: from Deauville to Mont-Saint-Michel, via Rouen, Caen, Le Havre, Cherbourg and the Cotentin. See our Destinations page.

Do you speak English?+

Yes, our team regularly hosts Anglo-Saxon and European groups, via our site normandydmc-en.com for exchanges in English, notably for the Belgian, Dutch, American, Spanish and Romanian markets that we are actively developing.

Organisation

Questions about organisation

What is the difference between a seminar, a team building and an incentive?+

A seminar covers collective working time (plenaries, workshops). Team building aims at a team’s cohesion through an activity. An incentive rewards a performance through an exclusive experience. The three formats are often combined within a single programme.

What booking lead time should we allow?+

Allow 6 to 8 weeks in high season (mid-May to mid-July, late August to mid-October) and 3 to 4 weeks in low season (December to February). Tailor-made creations need more lead time, see our dedicated page.

How does invoicing work?+

A single quote covering all services, then a single invoice at the end of the service, whatever the number of partners mobilised on your project.

Can an event be cancelled or postponed?+

Each situation is examined case by case. Contact us as soon as possible in case of the unexpected: depending on the lead time and the suppliers already mobilised, we look together at a date change or an adjustment of the format. The precise terms are in your quote and confirmed at signing.

Activities & destinations

Questions about activities and destinations

What is the most spectacular place to hold an event?+

It depends on the effect sought: Étretat for its iconic cliffs and immediate visual impact, Deauville for its hotel stock and Belle Époque image, Mont-Saint-Michel for a total change of scenery on a VIP programme. See our Normandy Destinations page for a full comparison.

What team building activities are available in Deauville?+

Our full catalogue covers water activities (sand yachting, regatta), rallies (Deauville Express, vintage vehicles), escape games, wine-tasting workshops and many other formats. See the exhaustive details on our Team Building page.

What are the best team buildings in your opinion?+

There is no « best » team building in absolute terms: the right choice depends on your objective (cohesion, discovery, physical release), the size of your group and its profile (mixed field/management or more homogeneous). Our most requested activities, the Normandy Challenge and Deauville Express, suit most groups; for a more specific need, see our Tailor-made Team Building page.

A question not answered here?

Contact us directly, reply within 24 to 48 hours.