All your questions
FAQ & Resources
What is a DMC, what budget to plan, what is the difference between a seminar and team building: find all our answers and practical resources.
The agency
Questions about the agency
What is a DMC?
A destination management agency, specialised in a specific region, able to coordinate all local providers on behalf of a company organising an event far from its head office. See our dedicated page for details.
Which geographical area do you cover?
The whole of Normandy: from Deauville to Mont-Saint-Michel, via Rouen, Caen, Le Havre, Cherbourg and the Cotentin. See our Destinations page.
Do you speak English?
Yes, our team regularly hosts Anglo-Saxon and European groups, via our site normandydmc-en.com for exchanges in English, notably for the Belgian, Dutch, American, Spanish and Romanian markets that we are actively developing.
Organisation
Questions about organisation
What is the difference between a seminar, a team building and an incentive?
A seminar covers collective working time (plenaries, workshops). Team building aims at a team’s cohesion through an activity. An incentive rewards a performance through an exclusive experience. The three formats are often combined within a single programme.
What booking lead time should we allow?
Allow 6 to 8 weeks in high season (mid-May to mid-July, late August to mid-October) and 3 to 4 weeks in low season (December to February). Tailor-made creations need more lead time, see our dedicated page.
How does invoicing work?
A single quote covering all services, then a single invoice at the end of the service, whatever the number of partners mobilised on your project.
Can an event be cancelled or postponed?
Each situation is examined case by case. Contact us as soon as possible in case of the unexpected: depending on the lead time and the suppliers already mobilised, we look together at a date change or an adjustment of the format. The precise terms are in your quote and confirmed at signing.
Activities & destinations
Questions about activities and destinations
What is the most spectacular place to hold an event?
It depends on the effect sought: Étretat for its iconic cliffs and immediate visual impact, Deauville for its hotel stock and Belle Époque image, Mont-Saint-Michel for a total change of scenery on a VIP programme. See our Normandy Destinations page for a full comparison.
What team building activities are available in Deauville?
Our full catalogue covers water activities (sand yachting, regatta), rallies (Deauville Express, vintage vehicles), escape games, wine-tasting workshops and many other formats. See the exhaustive details on our Team Building page.
What are the best team buildings in your opinion?
There is no « best » team building in absolute terms: the right choice depends on your objective (cohesion, discovery, physical release), the size of your group and its profile (mixed field/management or more homogeneous). Our most requested activities, the Normandy Challenge and Deauville Express, suit most groups; for a more specific need, see our Tailor-made Team Building page.
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Our resources
A question not answered here?
Contact us directly, reply within 24 to 48 hours.